Broadband Incident Report : : DETHICK MUX 001 : LOSS OF SERVICE : Reference 45729 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	45729		Issue :	FINAL
	Detected Date:	25/11/2014		Detected Time:	11:55
	Start Date:	25/11/2014		Start Time:	11:53
	Actual Clear Date:	25/11/2014		Actual Clear Time:	20:15
	Incident Headline:	: DETHICK MUX 001 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Customer service was fully restored at 20:15 following the repair to a fibre cable at Cromford, Derbyshire. Loss of internet services for 511 Broadband customers. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01629
	Duration:	0 days 08 hours 22 minutes

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