Broadband Incident Report : : MULTIPLE MUXES IN CAMBRIDGESHIRE : LOSS OF SERVICE : Reference 46203 : Issue 3 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	46203		Issue :	3
	Detected Date:	27/11/2014		Detected Time:	16:00
	Start Date:	27/11/2014		Start Time:	15:52
	Anticipated Clear Date:	27/11/2014		Anticipated Clear Time:	19:52
	Next Update Date:	27/11/2014		Next Update Time:	18:00
	Incident Headline:	: MULTIPLE MUXES IN CAMBRIDGESHIRE : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	Loss of internet services for {UNKNOWN AT PRESENT} Broadband customers. The ADSL and SDH operational teams are working together to understand the cause of failure. Root cause and estimated time of repair are not known at present. Next update will be issued upon the next significant development.
	Dialling Codes Affected:	01245 01279 01371 01763

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.