Broadband Incident Report : : ESR1 READING 4 : LOSS OF SERVICE : Reference 17210 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	17210		Issue :	FINAL
	Detected Date:	13/07/2007		Detected Time:	13:01
	Start Date:	13/07/2007		Start Time:	13:01
	Actual Clear Date:	13/07/2007		Actual Clear Time:	15:21
	Incident Headline:	: ESR1 READING 4 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experiencing a loss or degradation of ADSL Service. It is possible that this disruption may not have affected all end users.
	Progress Details:	Service has been restored by completing a card change. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:

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Incident Manager - Automatic Mailer.
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System Time Stamp: 13/07/2007 16:50