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BT Wholesale - Broadband Incident Report | |||||||||
Please read the following incident report as it could have an impact on some of your end users | |||||||||
BT Incident Reference: | 16817 | Issue : | FINAL | ||||||
Detected Date: | 10/07/2007 | Detected Time: | 02:31 | ||||||
Start Date: | 10/07/2007 | Start Time: | 02:28 | ||||||
Actual Clear Date: | 10/07/2007 | Actual Clear Time: | 10:49 | ||||||
Incident Headline: | LIVINGSTON DSL 101, PENCAITLAND DSL 101 & FELTON MDSL 101: LOSS OF SERVICE | ||||||||
Incident Details: | Some of your Broadband End Users may be experiencing a loss of ADSL Service on the following DSLAMs LIVINGSTON DSL 101, PENCAITLAND DSL 101 & FELTON MDSL 101 | ||||||||
Progress Details: | Service has been restored by completing a Card Change BT regrets any inconvenience this may have caused. | ||||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 10/07/2007 10:58
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