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BT Wholesale - Broadband Incident Report | ||||||
Please read the following incident report as it could have an impact on some of your end users | ||||||
BT Incident Reference: | 17218 | Issue : | 1 | |||
Detected Date: | 13/07/2007 | Detected Time: | 13:44 | |||
Start Date: | 13/07/2007 | Start Time: | 13:44 | |||
Anticipated Clear Date: | 13/07/2007 | Anticipated Clear Time: | 13:45 | |||
Incident Headline: | : NTE BTDHG436 FOR KINGSTON : LOSS OF SERVICE | |||||
Incident Details: | Some of your Broadband End Users may have experienced a loss of ADSL Service. | |||||
Progress Details: | Service has been restored by completing a Card Change Card Reseat Configuration Connector Change Reboot Of Application This issue may have been due to a Data Fault BT regrets any inconvenience this may have caused. | |||||
Dialling Codes Affected: | | |||||
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Incident Manager - Automatic Mailer.
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System Time Stamp: 13/07/2007 13:59
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