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BT Wholesale - Broadband Incident Report | ||||||
Please read the following incident report as it could have an impact on some of your end users | ||||||
BT Incident Reference: | 16871 | Issue : | FINAL | |||
Detected Date: | 10/07/2007 | Detected Time: | 12:35 | |||
Start Date: | 10/07/2007 | Start Time: | 12:30 | |||
Actual Clear Date: | 10/07/2007 | Actual Clear Time: | 12:30 | |||
Incident Headline: | : MANCHESTER NODE 13226 : ATM SURVEILLANCE OBSERVED EXCEPTIONAL AMOUNT OF OAM ALARMS | |||||
Incident Details: | A vast amount of alarms were generated from a retrosopective incident which caused BT network operational teams problems in diagnosing faults Please note after intensive non-intrusive tests and diagnostics carried out by BT network operational teams there was no impact to customer service. | |||||
Progress Details: | BT regrets any inconvenience this may have caused. | |||||
Dialling Codes Affected: | | |||||
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Incident Manager - Automatic Mailer.
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System Time Stamp: 11/07/2007 01:00
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