Broadband Incident Report : : 6 MUXES IN ABERDEEN AREA : FAILED PLANNED WORK : Reference 17168 : Issue 12 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	17168		Issue :	12
	Detected Date:	11/04/2013		Detected Time:	05:30
	Start Date:	11/04/2013		Start Time:	05:30
	Anticipated Clear Date:	12/04/2013		Anticipated Clear Time:	13:24
	Next Update Date:	12/04/2013		Next Update Time:	12:25
	Incident Headline:	: 6 MUXES IN ABERDEEN AREA : FAILED PLANNED WORK
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	Spare card is on site. Engineer is now en route to site, ETA 11:30. Root cause and estimated time of repair is not known at present. Next update will be at 12:30.
	Dialling Codes Affected:	01224 01358 01467 01651

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