Broadband Incident Report : SHEFFIELD NODE 07017 : PARTIAL DEGRADED SERVICE : Reference 16708 : Issue 1 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	16708		Issue :	1
	Detected Date:	09/04/2013		Detected Time:	01:14
	Start Date:	09/04/2013		Start Time:	01:14
	Anticipated Clear Date:	09/04/2013		Anticipated Clear Time:	03:45
	Next Update Date:	09/04/2013		Next Update Time:	03:30
	Incident Headline:	SHEFFIELD NODE 07017 : PARTIAL DEGRADED SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	Degraded internet services for 3515 Broadband end-users. Tasked to site for investigation, a spare card is onsite if required. Next update will be at 03:30 or sooner if significant progress made.
	Dialling Codes Affected:	01132 01159 01205 01246 01262 01302 01335 01343 01387 01423 01427 01469 01507 01529 01538 01623 01629 01636 01653 01673 01723 01754 01756 01847 01900 01937 01964 01977 LLMY0 To Fo 01937 01964 01977

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.