Broadband Incident Report : : EALING HOMEGATEWAY2 FOR MEDIVET : LOSS OF SERVICE : Reference 17543 : Issue 3 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	17543		Issue :	3
	Detected Date:	13/04/2013		Detected Time:	11:34
	Start Date:	13/04/2013		Start Time:	11:34
	Anticipated Clear Date:	13/04/2013		Anticipated Clear Time:	16:50
	Next Update Date:	13/04/2013		Next Update Time:	16:40
	Incident Headline:	: EALING HOMEGATEWAY2 FOR MEDIVET : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	PTO and two Open reach engineers are now with the customer to check with them. They have checked the fibre and cannot see any issues. They are liaising with the customer to identify the issue.
	Dialling Codes Affected:

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