Broadband Incident Report : BBIP : ERX5 EALING 2 : LOSS OF SERVICE : LOSS OF SERVICE : Reference 17151 : Issue INITIAL/FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	17151		Issue :	INITIAL/FINAL
	Detected Date:	10/04/2013		Detected Time:	20:58
	Start Date:	10/04/2013		Start Time:	20:57
	Actual Clear Date:	10/04/2013		Actual Clear Time:	20:59
	Incident Headline:	BBIP : ERX5 EALING 2 : LOSS OF SERVICE : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Loss of internet services for 1400 Broadband end users. Service was restored at 20:59 following a SRP ( Switch Route Processor ) The cause of which is under investigation BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:
	Duration:	0 days 00 hours 02 minutes

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