Broadband Incident Report : : EDINBURGH NODE 12227 : LOSS OF SERVICE : Reference 34333 : Issue 2 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	34333		Issue :	2
	Detected Date:	16/08/2013		Detected Time:	02:51
	Start Date:	16/08/2013		Start Time:	02:50
	Anticipated Clear Date:	16/08/2013		Anticipated Clear Time:	05:00
	Next Update Date:	16/08/2013		Next Update Time:	04:30
	Incident Headline:	: EDINBURGH NODE 12227 : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	Service has automatically restored. Vendor is being engaged to investigate root cause. An engineer has also been tasked to site to investigate if required. Service is being monitored for stabilty. Next update will be at 04:30 or sooner if significant progress made.
	Dialling Codes Affected:	01159 01179 01224 01229 01236 01241 01250 01259 01283 01289 01292 01294 01295 01296 01301 01307 01324 01325 01332 01333 01337 01339 01340 01343 01349 01358 01360 01369 01382 01383 01387 01389 01434 01445 01450 01454 01461 01466 01471 01479 01501 01502 01507 01520 01530 01539 01546 01549 01556 01561 01571 01581 01592 01620 01631 01661 01665 01667 01668 01670 01680 01683 01687 01697 01698 01738 01745 01750 01764 01768 01776 01827 01828 01833 01851 01854 01855 01863 01870 01875 01877 01887 01888 01890 01900 01903 01953 01975 01997 0207511 0247631 0282075 0282568 0282587 0283751 0283752 0283885 0284376 0284484 0287086 0287184 0287938 0288555 0289020 0289022 0289023 0289024 0289027 0289028 0289029 0289031 0289032 0289033 0289035 0289043 0289045 0289046 0289050 0289059 0289073 0289074 0289075 0289080 0289087 0289096 0289265 0289422 0289442 0289446 0289448 0289508 0289514 LLNI0 LLNS0 LLWS0 0289514

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.