Broadband Incident Report : : EXETER NODE 11004 : PARTIAL LOSS OF SERVICE : Reference 34578 : Issue 1 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	34578		Issue :	1
	Detected Date:	17/08/2013		Detected Time:	09:54
	Start Date:	17/08/2013		Start Time:	09:42
	Anticipated Clear Date:	17/08/2013		Anticipated Clear Time:	13:12
	Next Update Date:	17/08/2013		Next Update Time:	12:12
	Incident Headline:	: EXETER NODE 11004 : PARTIAL LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	A Card has been changed but this failed to restore service. Investigations are on-going. Next update will be at 12:15 or sooner if significant progress made.
	Dialling Codes Affected:	01271 01278 01297 01363 01404 01749 01752 01823 01884 01963 01752 01823 01884

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.