Friday, August 16, 2013

Broadband Incident Report : : EDINBURGH NODE 12227 : LOSS OF SERVICE : Reference 34333 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 34333   Issue : FINAL  
  Detected Date: 16/08/2013   Detected Time: 02:51  
  Start Date: 16/08/2013   Start Time: 02:50  
  Actual Clear Date: 16/08/2013   Actual Clear Time: 03:05  
     
  Incident Headline: : EDINBURGH NODE 12227 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

 
  Closure Details: Service automatically restored at 03:05. Root cause is under investigation by the vendor. Service has been monitored for a period to confirm stability BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
0113201133011420115901162
01179011890120201207012121
012123012135012138012142012143
012145012147012150012152012155
012156012174012176012177012178
0122301224012260122801229
0123401236012410124201243
0124401246012500125201253
0125401257012590126001261
0126801271012730127401277
0127801279012820128301284
0128701289012900129201293
0129401295012960129801301
01302013030130701309013122
013125013126013127013130013131
013133013134013144013145013146
013147013153013155013156013162
0131650131660131670132001322
0132401325013290133001332
0133301334013370133901340
0134201343013440134601347
0134901350013550135601357
0135801360013610136201368
0136901381013820138301384
0138701388013890139201394
013970140501408014120014122
014123014124014125014131014132
014133014134014135014141014142
014143014144014153014154014155
014156014157014158014161014162
014163014164014176014177014178
014181014184014187014188014189
0141930141940141950142301427
0142801429014310143201434
0143601438014430144401445
0145001452014540145601461
0146301464014650146601467
0147001471014730147501476
0147801479014800148301484
0149301494014960149901501
01502015050150601507015126
015142015149015152015154015165
01519201520015220152401528
0153001536015390154001542
0154301546015490155401555
0155601557015600156101563
0156401567015690157101573
0157501576015770157801581
0158201583015860159201593
0159501599016030160401606
01609016122016124016125016134
016143016173016174016181016183
016184016187016200162301625
0163101633016340163501637
0163801639016410164201644
0165101652016550165901661
0166501667016680166901670
0167101674016770168001681
0168301685016870168801689
0169701698017000170201707
0170801709017210172701736
0173701738017400174301745
0174901750017520175301757
0176401767017680177001771
0177201776017790178201784
0178501786017880178901793
0179601797018030180601807
0180801809018210182701828
0183001833018350183801847
0184801851018520185401855
0185601857018590186201863
0186401865018660187001871
0187501877018790188001882
0188701888018900189201896
0189901900019020190301904
0190801909019120019121019122
019123019124019125019126019127
019128019129019137019138019141
019142019143019144019145019146
019147019148019149019151019152
019153019154019155019156019158
0191640191650191660192301924
0192501926019310193201934
0193701942019440194501946
0194701950019510195301955
0195701963019640196701968
0196901971019720197501977
01985019880199702070640207231
02072320207240020724202072520207267
02072720207278020728102072840207287
02073570207372020737402073780207383
02073870207388020740302074810207482
02074850207488020751102075160207538
02076090207631020763502076370207638
02076800207697020770802077130207833
02078360207837020793602082540208391
02084430208502020852502085440208554
02085580208591020859202085940208596
02086400208647020865702086650208667
02086690208679020868002086860208688
02086990208726020875902087640208774
02088020208804020880802088090208815
02088430208888020889702089070208940
02089850208990023807002380760238077
02392290239245023926502392660239281
02392860247631028202402820730282074
02820750282076028217502821760282177
02825630282564028256502825680282582
02825830282586028258702825880282589
02827320282763028276402827650282766
02828260282827028285802828840282888
02829540282955028295702830250283026
02830820283083028308402830850283086
02830870283088028375002837510283752
02837530283754028375502837560283831
02838320283833028383402838350283836
02838390283882028388302838840283885
02838870283888028388902838980284062
02840630284065028406602840670284069
02841250284173028417502841760284177
02842720284273028427502842770284278
02843720284375028437602843770284379
02844610284481028448202844830284484
02844850284488028662202866320286634
02866380286772028677302867740286775
02868620286863028686402868650287032
02870340287035028705502870820287083
02870840287086028712102871260287127
02871280287129028713002871310287132
02871330287134028713502871360287137
02871380287139028714102871490287181
02871840287186028718802877230287727
02877720287774028777502877760287778
02879300287932028793802879390287940
02879410287946028795402879620287963
02879640287965028807502880760288077
02881220288164028816502881660288167
02882240288225028828302882840288289
02885540288555028855602886230288673
02886740288675028867602887720288773
02887740288775028877602887780288952
02889530288954028895602890200289022
02890230289024028902702890280289029
02890300289031028903202890330289034
02890350289036028903702890380289039
02890400289041028904202890430289044
02890450289046028904702890480289049
02890500289055028905802890590289060
02890610289062028906402890650289066
02890670289068028906902890700289071
02890720289073028907402890750289076
02890770289078028907902890800289081
02890820289083028908402890850289086
02890870289090028909302890960289107
02891220289127028914502891460289147
02891800289181028918202891850289186
02891870289188028926002892610289262
02892630289264028926502892660289267
02892680289269028930302893320289334
02893350289336028933702893380289422
02894420289443028944502894460289447
02894480289508028951402895430289722
02897510289752028975302897540289756
029202202920340292037029203851356
5143452892LLES0LLLC0LLNE0
LLNI0LLNS0LLWE0LLWM0LLWS0
 
  Duration: 0 days 00 hours 15 minutes  
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

No comments: