Broadband Incident Report : : WIX MUX 101 : LOSS OF SERVICE : Reference 34494 : Issue 3 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	34494		Issue :	3
	Detected Date:	16/08/2013		Detected Time:	13:31
	Start Date:	16/08/2013		Start Time:	13:15
	Anticipated Clear Date:	16/08/2013		Anticipated Clear Time:	19:00
	Next Update Date:	16/08/2013		Next Update Time:	18:30
	Incident Headline:	: WIX MUX 101 : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	The earlier ordered spare should now be onsite. An engineer is en route to collect it and continue investigations with the operational team, ETA and repair time unknown at present. Next update will be at 18:30 or earlier should significant progress be made.
	Dialling Codes Affected:	01255

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