Broadband Incident Report : : COCKWELLS MUX 101 : LOSS OF SERVICE : Reference 19593 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	19593		Issue :	FINAL
	Detected Date:	27/04/2013		Detected Time:	07:08
	Start Date:	27/04/2013		Start Time:	06:51
	Actual Clear Date:	28/04/2013		Actual Clear Time:	02:57
	Incident Headline:	: COCKWELLS MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Service fully restored at 02.57 after card was reseated on transmission equipment at Penzance. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01736
	Duration:	0 days 20 hours 06 minutes

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