Broadband Incident Report : : NEWCASTLE AREA : LOSS OF SERVICE : Reference 19661 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	19661		Issue :	FINAL
	Detected Date:	28/04/2013		Detected Time:	10:21
	Start Date:	28/04/2013		Start Time:	10:17
	Actual Clear Date:	28/04/2013		Actual Clear Time:	16:00
	Incident Headline:	: NEWCASTLE AREA : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Service was restored to the remaining 391 broadband end users at 16:00 following the re-route of rodent damaged fibre in Newcastle. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01661 01830 019121 019122 019123 019124 019125 019127 019128 019129 019125 019127 019128
	Duration:	0 days 05 hours 43 minutes

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