Broadband Incident Report : : NEWCASTLE ATM NODE 3241: PARTIAL LOSS OF SERVICE : Reference 20068 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	20068		Issue :	FINAL
	Detected Date:	30/04/2013		Detected Time:	13:41
	Start Date:	30/04/2013		Start Time:	13:25
	Actual Clear Date:	30/04/2013		Actual Clear Time:	20:45
	Incident Headline:	: NEWCASTLE ATM NODE 3241: PARTIAL LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Service was restored at 20:45 following the change over of failed fibre onto new cable section. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01204 01207 01268 01429 01661 01670 01786 019121 019128 019141 019142 019143 019144 019146 019149 019151 019152 019154 019155 019156 01924 0247661
	Duration:	0 days 07 hours 20 minutes

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.