Broadband Incident Report : : BELFAST NODE 03001 : PARTIAL DEGRADED SERVICE : Reference 20245 : Issue 1 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	20245		Issue :	1
	Detected Date:	02/05/2013		Detected Time:	06:26
	Start Date:	02/05/2013		Start Time:	06:19
	Anticipated Clear Date:	02/05/2013		Anticipated Clear Time:	09:00
	Next Update Date:	02/05/2013		Next Update Time:	07:30
	Incident Headline:	: BELFAST NODE 03001 : PARTIAL DEGRADED SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a degradation of Broadband Service. For a full list of affected circuits, please log into BBCR, navigate to the MSO Fault Search report and enter the MSO reference number above. http://www.btwholesale.com/pages/static/Applications/Orders/Broadband_Customer_Reporting.html
	Progress Details:	Completing initial diagnostics. Root cause and estimated time of repair is not known at present. Next update will be at 07:30.
	Dialling Codes Affected:	0282076 0287082 0287138 0287141 0287188 0289034 0289058 0289083 0289084 0289087 0289093 0289188 0289261 0289262 0289447 0289261 0289262

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.