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BT Wholesale - Broadband Incident Report | ||||||||
Please read the following incident report as it could have an impact on some of your end users | ||||||||
BT Incident Reference: | 23662 | Issue : | 2 | |||||
Detected Date: | 24/09/2007 | Detected Time: | 16:43 | |||||
Start Date: | 24/09/2007 | Start Time: | 16:42 | |||||
Anticipated Clear Date: | 24/09/2007 | Anticipated Clear Time: | 18:42 | |||||
Incident Headline: | : BRISTOL MUX 1 : LOSS OF SERVICE | |||||||
Incident Details: | Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues. | |||||||
Progress Details: | BT is making progress towards full restoration of Service. Latest Update: A Field Maintenance Officer is now on site. Further updates will be provided as soon as possible. | |||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 24/09/2007 17:19
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