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BT Wholesale - Broadband Incident Report | ||||||||
Please read the following incident report as it could have an impact on some of your end users | ||||||||
BT Incident Reference: | 23513 | Issue : | 2 | |||||
Detected Date: | 23/09/2007 | Detected Time: | 18:07 | |||||
Start Date: | 23/09/2007 | Start Time: | 18:07 | |||||
Anticipated Clear Date: | 23/09/2007 | Anticipated Clear Time: | 20:21 | |||||
Incident Headline: | : HEMEL HEMPSTEAD MULTIPLE MUX FAILURES : LOSS OF SERVICE | |||||||
Incident Details: | Some of your Broadband End Users may be experiencing a loss of ADSL Service. | |||||||
Progress Details: | BT is making progress towards full restoration of Service. Latest Update: A Field Maintenance Officer has been tasked to site. Further updates will be provided as soon as possible. | |||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 23/09/2007 19:23
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