Broadband Incident Report : : BROADSTONE MUX 101 : PARTIAL LOSS OF SERVICE : Reference 23035 : Issue 3 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	23035		Issue :	3
	Detected Date:	25/09/2008		Detected Time:	09:51
	Start Date:	25/09/2008		Start Time:	08:37
	Anticipated Clear Date:	25/09/2008		Anticipated Clear Time:	12:04
	Incident Headline:	: BROADSTONE MUX 101 : PARTIAL LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.
	Progress Details:	BT is making progress towards full restoration of Service. A Field Maintenance Officer is now on site and is changing a card. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01202

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 25/09/2008 11:29