Broadband Incident Report : : ST ALBANS MUX 004 : LOSS OF SERVICE : Reference 22973 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	22973		Issue :	FINAL
	Detected Date:	24/09/2008		Detected Time:	11:57
	Start Date:	24/09/2008		Start Time:	11:55
	Actual Clear Date:	24/09/2008		Actual Clear Time:	12:57
	Incident Headline:	: ST ALBANS MUX 004 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced slow throughput.
	Progress Details:	Service has been restored by auto-restore. This issue may have been due to a Hardware Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01727

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 24/09/2008 14:41