Broadband Incident Report : : BURNTISLAND MUX 001 : DEGRADED SERVICE : Reference 23056 : Issue 1 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	23056		Issue :	1
	Detected Date:	25/09/2008		Detected Time:	13:27
	Start Date:	25/09/2008		Start Time:	13:27
	Anticipated Clear Date:	25/09/2008		Anticipated Clear Time:	15:27
	Incident Headline:	: BURNTISLAND MUX 001 : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.
	Progress Details:	Engineers are making progress towards full restoration of Service. Details of affected end users can be found on Broadband Customer Reporting. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01592

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System Time Stamp: 25/09/2008 13:33