Broadband Incident Report : : BTDHG427 - NTE EALING : LOSS OF SERVICE. : Reference 23021 : Issue 1 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	23021		Issue :	1
	Detected Date:	25/09/2008		Detected Time:	03:18
	Start Date:	25/09/2008		Start Time:	03:18
	Anticipated Clear Date:	25/09/2008		Anticipated Clear Time:	05:18
	Incident Headline:	: BTDHG427 - NTE EALING : LOSS OF SERVICE.
	Incident Details:	We are currently seeing alarms and receiving fault reports at [LOCATION/AREA]. Engineers are investigating. At this point we are unable to identify which End Users have been affected by this possible Incident. As soon as further information is available we will update you.
	Progress Details:	Engineers are making progress towards full restoration of Service. Details of affected end users can be found on Broadband Customer Reporting. Further updates will be provided as soon as possible.
	Dialling Codes Affected:

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System Time Stamp: 25/09/2008 03:31