Broadband Incident Report : : BTDHG427 - NTE EALING : LOSS OF SERVICE. : Reference 23021 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	23021		Issue :	FINAL
	Detected Date:	25/09/2008		Detected Time:	03:18
	Start Date:	25/09/2008		Start Time:	03:18
	Actual Clear Date:	25/09/2008		Actual Clear Time:	04:55
	Incident Headline:	: BTDHG427 - NTE EALING : LOSS OF SERVICE.
	Incident Details:	We are currently seeing alarms and receiving fault reports at [LOCATION/AREA]. Engineers are investigating. At this point we are unable to identify which End Users have been affected by this possible Incident. As soon as further information is available we will update you.
	Progress Details:	Service has been restored by completing a SELECT ONE OF THE OPTIONS BELOW ----------------------------------- Card Reseat This issue may have been due to SELECT ONE OF THE OPTIONS BELOW ----------------------------------- a Cable Fault your Power Failure your Planned Works a Data Fault a Denial of Service (DOS) Attack an Equipment Failure a Fibre Fault a Hardware Failure an Internet Virus Third Party Damage a Power Failure ----------------------------------- BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:

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System Time Stamp: 25/09/2008 05:07