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BT Wholesale - Broadband Incident Report | ||||||||
Please read the following incident report as it could have an impact on some of your end users | ||||||||
BT Incident Reference: | 22155 | Issue : | FINAL | |||||
Detected Date: | 13/09/2008 | Detected Time: | 20:33 | |||||
Start Date: | 13/09/2008 | Start Time: | 19:57 | |||||
Actual Clear Date: | 14/09/2008 | Actual Clear Time: | 20:45 | |||||
Incident Headline: | OUGHTIBRIDGE DSL 102 AND ADSL 101 AND PENISTON MSAN 301 AND 302 : LOSS OF SERVICE | |||||||
Incident Details: | Some of your Broadband End Users may have experienced slow throughput. | |||||||
Progress Details: | Service has been restored by completing a Cable Change This issue may have been due to a Cable Fault BT regrets any inconvenience this may have caused. | |||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 14/09/2008 21:11
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