Broadband Incident Report : : HAMBLETON MUX 101 : LOSS OF SERVICE : Reference 13211 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	13211		Issue :	FINAL
	Detected Date:	25/05/2009		Detected Time:	20:28
	Start Date:	25/05/2009		Start Time:	20:17
	Actual Clear Date:	26/05/2009		Actual Clear Time:	01:16
	Incident Headline:	: HAMBLETON MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Reset of a Card This issue may have been due to a Fibre Fault BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01253

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System Time Stamp: 26/05/2009 04:15