Broadband Incident Report : : 4 MUXS IN RIPLEY AREA : LOSS OF SERVICE : Reference 1473 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	1473		Issue :	FINAL
	Detected Date:	15/01/2010		Detected Time:	20:25
	Start Date:	15/01/2010		Start Time:	19:02
	Actual Clear Date:	16/01/2010		Actual Clear Time:	01:40
	Incident Headline:	: 4 MUXS IN RIPLEY AREA : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Card Change ----------------------------------BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01773

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Incident Manager - Automatic Mailer.
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System Time Stamp: 16/01/2010 02:23