Broadband Incident Report : ROYSTON MUX 101 & ASHWELL MUX 101 : LOSS OF SERVICE : Reference 20181 : Issue 1 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	20181		Issue :	1
	Detected Date:	17/07/2010		Detected Time:	16:09
	Start Date:	17/07/2010		Start Time:	16:09
	Anticipated Clear Date:	17/07/2010		Anticipated Clear Time:	16:12
	Incident Headline:	ROYSTON MUX 101 & ASHWELL MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a card reseat. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01462 01763

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Incident Manager - Automatic Mailer.
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System Time Stamp: 17/07/2010 19:04