Broadband Incident Report : HOMEGATEWAY 0 FOR AFFINITI SERVICE PROVIDER : LOSS OF SERVICE : Reference 23029 : Issue 6 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	23029		Issue :	6
	Detected Date:	14/08/2010		Detected Time:	20:03
	Start Date:	14/08/2010		Start Time:	20:00
	Anticipated Clear Date:	15/08/2010		Anticipated Clear Time:	19:00
	Incident Headline:	HOMEGATEWAY 0 FOR AFFINITI SERVICE PROVIDER : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: An Engineer has been tasked to site. Further updates will be provided as soon as possible.
	Dialling Codes Affected:

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 15/08/2010 17:35