Broadband Incident Report : : HOMEGATEWAY 0 FOR AFFINITI SERVICE PROVIDER : LOSS OF SERVICE : Reference 23029 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	23029		Issue :	FINAL
	Detected Date:	14/08/2010		Detected Time:	20:03
	Start Date:	14/08/2010		Start Time:	20:00
	Actual Clear Date:	15/08/2010		Actual Clear Time:	17:51
	Incident Headline:	: HOMEGATEWAY 0 FOR AFFINITI SERVICE PROVIDER : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a SELECT ONE OF THE OPTIONS BELOW Fibre respiced. This issue may have been due to SELECT ONE OF THE OPTIONS BELOW a Fibre Fault BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:

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System Time Stamp: 15/08/2010 18:21