****SPAM:5.4**** Broadband Incident Report : READING NODE 05211 : LOSS OF SERVICE : Reference 23357 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	23357		Issue :	FINAL
	Detected Date:	18/08/2010		Detected Time:	14:42
	Start Date:	18/08/2010		Start Time:	14:38
	Actual Clear Date:	18/08/2010		Actual Clear Time:	15:20
	Incident Headline:	READING NODE 05211 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Card Reseat This issue may have been due to a Hardware Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01189 01202 01235 01243 01258 01280 01326 01392 01454 01458 01494 01548 01566 01608 01672 01730 01736 01752 01822 01934 01983 01993 0238031 0238032 0238034 0238036 0238039 0238042 0238043 0238044 0238048 0238049 0238055 0238057 0238058 0238067 0238068 0238090 LLSM0 To Fo 0238067 0238068 0238090

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Incident Manager - Automatic Mailer.
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System Time Stamp: 18/08/2010 15:34