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BT Wholesale - Broadband Incident Report | ||||||||
Please read the following incident report as it could have an impact on some of your end users | ||||||||
BT Incident Reference: | 26397 | Issue : | 5 | |||||
Detected Date: | 21/09/2010 | Detected Time: | 04:51 | |||||
Start Date: | 21/09/2010 | Start Time: | 04:48 | |||||
Anticipated Clear Date: | 21/09/2010 | Anticipated Clear Time: | 11:15 | |||||
Incident Headline: | CAMBRIDGE MUX 102 AND MADINGLEY MUX 101 : DEGRADED SERVICE | |||||||
Incident Details: | At the moment some of your Broadband End Users may be experiencing a loss of Broadband service. | |||||||
Progress Details: | BT is making progress towards full restoration of Service. Latest Update: Operational teams are carrying out remote diagnostics. ----------------------------------- Further updates will be provided as soon as possible. | |||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 21/09/2010 10:07
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