Broadband Incident Report : RICHMOND MUX 101 : LOSS OF SERVICE : Reference 26180 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	26180		Issue :	FINAL
	Detected Date:	19/09/2010		Detected Time:	01:26
	Start Date:	19/09/2010		Start Time:	01:21
	Actual Clear Date:	19/09/2010		Actual Clear Time:	06:50
	Incident Headline:	RICHMOND MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a card change. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01748 17488

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System Time Stamp: 19/09/2010 07:05