Broadband Incident Report : HATHERSAGE MUX 101 : DEGRADED SERVICE : Reference 26674 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	26674		Issue :	FINAL
	Detected Date:	23/09/2010		Detected Time:	07:50
	Start Date:	23/09/2010		Start Time:	00:01
	Actual Clear Date:	23/09/2010		Actual Clear Time:	13:28
	Incident Headline:	HATHERSAGE MUX 101 : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users may have experiencied a degradation of Broadband Service.
	Progress Details:	Service has been restored by completing a Card Change BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01433

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System Time Stamp: 23/09/2010 14:01