Broadband Incident Report : : EASTLING ADSL 101 & MDSL 102 : LOSS OF SERVICE : Reference 41092 : Issue 9 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	41092		Issue :	9
	Detected Date:	12/10/2013		Detected Time:	22:57
	Start Date:	12/10/2013		Start Time:	22:57
	Anticipated Clear Date:	13/10/2013		Anticipated Clear Time:	16:20
	Next Update Date:	13/10/2013		Next Update Time:	16:20
	Incident Headline:	: EASTLING ADSL 101 & MDSL 102 : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	This incident is due to a cable failure which BT is progressing, however service impact will be protracted. The precision testing officer has located the damage, and confirmed that this a malicious cable cut. The spare cable will now be sourced locally, to replace the 500 meters of damaged cable. The estimated time of repair, should there be no unforeseen circumstances is expected to be 00:01 on 14/10/13. Next update 21:00
	Dialling Codes Affected:	01795

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