Broadband Incident Report : : VARIOUS BIRMINGHAM EDGE ROUTE SWITCH : LOSS OF SERVICE : Reference 41569 : Issue 2 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	41569		Issue :	2
	Detected Date:	16/10/2013		Detected Time:	14:14
	Start Date:	16/10/2013		Start Time:	14:10
	Anticipated Clear Date:	16/10/2013		Anticipated Clear Time:	19:45
	Next Update Date:	16/10/2013		Next Update Time:	19:45
	Incident Headline:	: VARIOUS BIRMINGHAM EDGE ROUTE SWITCH : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	At 18:00 service partially restored. Technical support are still investigating. Estimated time of repair is not known. The next update will be at 19:45 or sooner if significant progress made.
	Dialling Codes Affected:	01162 012144 012177 01234 01242 01270 01291 01295 01299 01327 01386 01404 01437 01443 01452 01455 01525 01527 01538 01543 01584 01600 01633 01636 01639 01643 01656 01675 01782 01873 01905 01938 01970 01984 01989 01994 01938 01970 01984

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.