Broadband Incident Report : : NITON MUX 101 & NITON MUX 301 : DEGRADED SERVICE : Reference 41436 : Issue 3 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	41436		Issue :	3
	Detected Date:	15/10/2013		Detected Time:	17:13
	Start Date:	15/10/2013		Start Time:	17:13
	Anticipated Clear Date:	15/10/2013		Anticipated Clear Time:	22:30
	Next Update Date:	15/10/2013		Next Update Time:	21:00
	Incident Headline:	: NITON MUX 101 & NITON MUX 301 : DEGRADED SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a degradation of Broadband Service.
	Progress Details:	An engineer is being tasked to site and spare cards are being ordered as a parallel action. Root cause or estimated time of repair known at present. Next update will be at 21:00.
	Dialling Codes Affected:	01983

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