Broadband Incident Report : : MANCHESTER AREA MULTIPLE MUXS : LOSS OF SERVICE : Reference 21508 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	21508		Issue :	FINAL
	Detected Date:	02/09/2007		Detected Time:	10:23
	Start Date:	02/09/2007		Start Time:	10:23
	Actual Clear Date:	02/09/2007		Actual Clear Time:	22:05
	Incident Headline:	: MANCHESTER AREA MULTIPLE MUXS : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced slow throughput.
	Progress Details:	Service has been restored by completing a MSH shelf rebuilt. This issue may have been due to an Equipment Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01457 01484 016128 016129 016134 016162 016163 016165 016166 016167 016178 01706 016166

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System Time Stamp: 03/09/2007 01:15