Broadband Incident Report : : BOURNEMOUTH MUX 001 & 002 : LOSS OF SERVICE : Reference 25562 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	25562		Issue :	FINAL
	Detected Date:	23/10/2008		Detected Time:	12:34
	Start Date:	23/10/2008		Start Time:	12:33
	Actual Clear Date:	23/10/2008		Actual Clear Time:	17:20
	Incident Headline:	: BOURNEMOUTH MUX 001 & 002 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.
	Progress Details:	Service has been restored by completing a Configuration change This issue may have been due to a Data Fault BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01202

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System Time Stamp: 23/10/2008 17:48