Broadband Incident Report : HODDESDON MUX 1 : LOSS OF SERVICE : Reference 25281 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	25281		Issue :	1
	Detected Date:	21/10/2008		Detected Time:	07:24
	Start Date:	21/10/2008		Start Time:	07:23
	Anticipated Clear Date:	21/10/2008		Anticipated Clear Time:	09:23
	Incident Headline:	HODDESDON MUX 1 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may be experiencing a loss of ADSL Service.
	Progress Details:	Engineers are making progress towards full restoration of Service. Details of affected end users can be found on Broadband Customer Reporting. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01992

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 21/10/2008 07:33