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BT Wholesale - Broadband Incident Report | ||||||
Please read the following incident report as it could have an impact on some of your end users | ||||||
BT Incident Reference: | 25486 | Issue : | 1 | |||
Detected Date: | 22/10/2008 | Detected Time: | 19:19 | |||
Start Date: | 22/10/2008 | Start Time: | 19:15 | |||
Anticipated Clear Date: | 22/10/2008 | Anticipated Clear Time: | 21:15 | |||
Incident Headline: | : ERX8 EDINBURGH 2 : LOSS OF RESILIENCE | |||||
Incident Details: | Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues. | |||||
Progress Details: | Engineers are making progress towards full restoration of Service. Further updates will be provided as soon as possible. | |||||
Dialling Codes Affected: | | |||||
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Incident Manager - Automatic Mailer.
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System Time Stamp: 22/10/2008 19:31
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