Broadband Incident Report : 2 MUXES IN MELTON MOWBRAY AREA : DEGRADED SERVICE : Reference 29913 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	29913		Issue :	FINAL
	Detected Date:	25/10/2010		Detected Time:	01:36
	Start Date:	25/10/2010		Start Time:	01:36
	Actual Clear Date:	25/10/2010		Actual Clear Time:	01:54
	Incident Headline:	2 MUXES IN MELTON MOWBRAY AREA : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users may have experiencied a degradation of Broadband Service.
	Progress Details:	Service has been restored by completing a card reset. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01664

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 25/10/2010 02:13