Broadband Incident Report : : VARIOUS MUXES IN SCUNTHORPE AREAS : LOSS OF SERVICE : Reference 29864 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	29864		Issue :	FINAL
	Detected Date:	24/10/2010		Detected Time:	00:04
	Start Date:	23/10/2010		Start Time:	23:45
	Actual Clear Date:	24/10/2010		Actual Clear Time:	14:10
	Incident Headline:	: VARIOUS MUXES IN SCUNTHORPE AREAS : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Card Change This issue may have been due to a Cable Fault BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01507 01652

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System Time Stamp: 24/10/2010 14:27