Broadband Incident Report : LERWICK AREA 20 MUXS : LOSS OF SERVICE : Reference 30825 : Issue 10 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	30825		Issue :	10
	Detected Date:	02/11/2010		Detected Time:	15:19
	Start Date:	02/11/2010		Start Time:	15:19
	Anticipated Clear Date:	05/11/2010		Anticipated Clear Time:	18:00
	Incident Headline:	LERWICK AREA 20 MUXS : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: An Engineer is on site carrying out further diagnostics. Services are progressively restoring. ----------------------------------- Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01595 01806 01857 01950 01957 01595 01806 01857 01950

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 04/11/2010 12:11