Broadband Incident Report : : LLANGARRON MUX 001 : DEGRADED SERVICE : Reference 30637 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	30637		Issue :	FINAL
	Detected Date:	31/10/2010		Detected Time:	11:12
	Start Date:	31/10/2010		Start Time:	11:08
	Actual Clear Date:	01/11/2010		Actual Clear Time:	00:00
	Incident Headline:	: LLANGARRON MUX 001 : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users may have experiencied a degradation of Broadband Service.
	Progress Details:	Service has been restored by completing a Card Change This issue may have been due to a Hardware Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01989

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System Time Stamp: 01/11/2010 00:51