Broadband Incident Report : NACTON MUX 001 : DEGRADED SERVICE : Reference 31190 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	31190		Issue :	FINAL
	Detected Date:	05/11/2010		Detected Time:	09:23
	Start Date:	05/11/2010		Start Time:	09:18
	Actual Clear Date:	05/11/2010		Actual Clear Time:	10:54
	Incident Headline:	NACTON MUX 001 : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users may have experiencied a degradation of Broadband Service.
	Progress Details:	Service has been restored by completing a Power Cycle BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01473

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 05/11/2010 11:32