****SPAM:6.4**** Broadband SERIOUS Incident Report : : EDINBURGH NODE 12227 : LOSS OF SERVICE : Reference 30633 : Issue 23 :

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	BT Wholesale - Broadband SERIOUS Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	30633		Issue :	23
	Detected Date:	31/10/2010		Detected Time:	10:00
	Start Date:	31/10/2010		Start Time:	10:00
	Anticipated Clear Date:	03/11/2010		Anticipated Clear Time:	16:30
	Incident Headline:	: EDINBURGH NODE 12227 : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: Restoration to service for the majority of customer has now been achieved. BT continues to progressively work towards restoration of full customer service. These activities will be actioned in a controlled and managed fashion. It is not possible at this time to provide a time-line for these activities but updates will be provided within the next 90 mins. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01132 01142 01159 01179 01189 01202 01205 01206 01207 01209 012121 012123 012135 012138 012142 012143 012145 012147 012148 012150 012151 012152 012154 012155 012156 012162 012164 012170 012174 012176 012177 012178 01223 01224 01226 01228 01229 01233 01234 01235 01236 01241 01242 01244 01246 01250 01253 01254 01257 01259 01260 01261 01271 01274 01276 01277 01278 01279 01282 01283 01284 01287 01289 01290 01292 01294 01295 01296 01298 01301 01303 01304 01307 013122 013131 013134 013165 01320 01324 01325 01330 01332 01333 01334 01335 01337 01339 01340 01343 01344 01346 01349 01350 01356 01357 01358 01360 01361 01362 01368 01369 01376 01377 01381 01382 01383 01387 01388 01389 01394 01397 01406 01408 01429 01434 01436 01445 01450 01454 01456 01461 01463 01464 01465 01466 01467 01470 01471 01473 01475 01478 01479 01483 01491 01492 01493 01494 01496 01499 01501 01502 01505 01506 01507 01520 01524 01530 01536 01538 01539 01542 01543 01546 01549 01553 01554 01555 01556 01557 01561 01563 01569 01571 01573 01575 01577 01578 01579 01581 01583 01586 01592 01593 01595 01603 01620 01628 01631 01633 01639 01641 01644 01651 01652 01653 01655 01656 01661 01665 01667 01668 01670 01671 01674 01677 01680 01681 01683 01685 01687 01688 01697 01698 01728 01732 01738 01740 01745 01749 01750 01753 01754 01764 01768 01770 01773 01776 01786 01788 01793 01796 01806 01807 01808 01809 01827 01828 01830 01833 01835 01838 01843 01847 01851 01854 01855 01856 01857 01862 01863 01864 01865 01866 01869 01870 01871 01875 01877 01887 01888 01890 01892 01896 01899 01900 01902 01904 01905 01908 01909 019120 019121 019123 019124 019125 019126 019128 019129 019137 019138 019141 019142 019143 019144 019145 019146 019148 019149 019152 019155 01924 01925 01929 01931 01934 01937 01942 01944 01945 01946 01947 01948 01950 01952 01953 01955 01957 01962 01963 01964 01968 01970 01975 01977 01985 01988 01997 0207383 0207387 0207607 0207609 0207700 0238058 0238067 0238070 0238076 0238077 0247631 0247644 0247645 0247663 0282073 0282075 0282076 0282176 0282177 0282563 0282564 0282565 0282568 0282587 0282588 0282763 0282764 0282766 0282888 0283083 0283086 0283751 0283752 0283754 0283756 0283882 0283884 0283885 0283888 0284062 0284066 0284175 0284177 0284275 0284376 0284377 0284483 0284484 0286638 0286772 0286865 0287032 0287034 0287035 0287084 0287086 0287121 0287128 0287129 0287130 0287131 0287132 0287133 0287134 0287138 0287141 0287184 0287186 0287938 0287940 0287941 0287946 0287965 0288075 0288076 0288167 0288554 0288555 0288556 0288673 0288675 0288676 0288772 0288774 0288775 0288953 0288956 0289020 0289022 0289023 0289024 0289027 0289028 0289029 0289030 0289031 0289032 0289033 0289035 0289036 0289039 0289040 0289043 0289044 0289045 0289046 0289050 0289055 0289056 0289058 0289059 0289060 0289061 0289062 0289070 0289071 0289072 0289073 0289074 0289075 0289079 0289080 0289081 0289085 0289086 0289087 0289091 0289092 0289093 0289094 0289096 0289127 0289145 0289146 0289147 0289185 0289187 0289264 0289265 0289332 0289334 0289335 0289336 0289337 0289442 0289443 0289445 0289446 0289447 0289448 0289508 0289756 0292022 0292034 0292037 0292038 0292064 0292066 16708 51229 LLES0 LLLC0 LLND0 LLNE0 LLNI0 LLNS0 LLWM0 LLWS0

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System Time Stamp: 03/11/2010 14:50