Broadband SERIOUS Incident Report : : EDINBURGH : LOSS OF SERVICE : Reference 30633 : Issue 21 :

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	BT Wholesale - Broadband SERIOUS Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	30633		Issue :	21
	Detected Date:	31/10/2010		Detected Time:	10:00
	Start Date:	31/10/2010		Start Time:	10:00
	Anticipated Clear Date:	03/11/2010		Anticipated Clear Time:	14:30
	Incident Headline:	: EDINBURGH : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: Operational teams are carrying out remote diagnostics. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01224 01292 013122 013131 013165 01346 01362 01387 01434 01506 01553 01603 01670 01698 01754 01764 01776 019142 019146 019149 01948 0207383 0207387 0207607 0207609 0207700 0286772 0287941 0289023 0289024 0289027 0289028 0289029 0289031 0289032 0289033 0289040 0289043 0289050 0289058 0289059 0289070 0289079 0289332 0289334 0289335 0289336 0289332

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Incident Manager - Automatic Mailer.
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System Time Stamp: 03/11/2010 13:32