Broadband Incident Report : CANARY WHARF MUX 103 : DEGRADED SERVICE : Reference 1346 : Issue 1 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	1346		Issue :	1
	Detected Date:	13/01/2011		Detected Time:	12:30
	Start Date:	13/01/2011		Start Time:	12:25
	Anticipated Clear Date:	13/01/2011		Anticipated Clear Time:	14:25
	Incident Headline:	CANARY WHARF MUX 103 : DEGRADED SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a degradation of Broadband Service. For a full list of affected circuits, please log into BBCR, navigate to the MSO Fault Search report and enter the MSO reference number above. http://www.btwholesale.com/pages/static/Applications/Orders/Broadband_Customer_Reporting.html
	Progress Details:	Engineers are making progress towards full restoration of Service. It is likely your Broadband End Users are experiencing one or more of the following: Throughput related issues Intermittent loss of synchronisation Packet loss Further updates will be provided as soon as possible.
	Dialling Codes Affected:	0203200 0203229 0207001 0207345 0207512 0207513 0207515 0207516 0207517 0207519 0207537 0207673 0207715 0207718 0207719 0207987 0207673 0207715 0207718

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System Time Stamp: 13/01/2011 12:51